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Kansas launches tool to helps businesses with labor matters

A new tool designed to help businesses with labor-related issues has been launched by the Kansas Department of Labor. Dubbed the Employer Help Desk, the tool is aimed at ensuring the department is more responsive to the public at every level.

The Kansas Department of Labor announced the launch of an Employer Help Desk to assist businesses with a variety of labor-related issues. Dedicated operators will be available to assist employers during the hours of 8 a.m. – 4:30 p.m. CST, Monday through Friday.

Operators will be able to assist Kansas employers with many general questions, including filing quarterly wage reports and unemployment tax returns, paying unemployment taxes, tax rates and how to handle fraudulent claims.

Employers will also be able to submit applications for the Shared Work Compensation Program.

Operators will also be able to assist in transferring employers to the correct KDOL division for additional help and guidance, if necessary.

“We have been working to make KDOL more responsive to the public at every level,” said Acting Secretary Ryan Wright. “We have made significant improvements to the systems that interact with claimants and now we are improving the business-related systems so that business managers and owners have a more positive experience with the agency.

“Now more than ever, during this pandemic, employers need information to make decisions more quickly and efficiently,” Wright said.

“There are so many opportunities to provide input through this service and create a more collaborative environment to give guidance and support,” Wright said.

For more information on the Employer Help Desk, please go to www.dol.ks.gov/employers. Since March 15, KDOL has paid out more than 3.4 million weekly claims totaling over $2.4 billion between regular unemployment and the federal pandemic programs.