Regional

Depth Of Brand = Depth of Success. How Deep Is Yours?

If you’re trying to connect with customers in the deepest, most meaningful way, focusing on what sets you apart is a good start. How deep is your brand? You can say anything you want about Amazon.com, but you cannot doubt… more

When Philanthropy, Entrepreneurship Meet

By identifying an unmet need, founders of Nativity House KC embrace best of both. In recent years, “entrepreneurship” has become something of a buzzword in philanthropic circles. Almost inevitably, the people who employ it are the paid administrators of established… more

The Foundations of a Successful Wellness Program

Wellness plans that work are comprehensive. More than five years after passage of the Affordable Care Act, employers are under just as much pressure to address health-care insurance costs as they were when ACA became law of the land. Many… more

Right Makes Might

By assembling exactly the type of talent needed, the Kansas City Royals reached baseball’s pinnacle— and provided lessons in management that any business can embrace. There is a memorable line early in the movie Miracle, the 2004 film that chronicles… more

A New Development Epicenter

Megatrends in commerce and demographics are putting a greater focus on infusing new life into Kansas City’s core. For more than half a century following World War II, real estate development was largely organized around the belief that expanding suburbs… more

Plugged In

The marketing challenges facing graduate program administrators at regional universities are multiplying as change sweeps through higher education. Penn State. Florida. North Carolina. Indiana. It reads like the line-up of schools you’d see while perusing Saturday’s college football scores. It’s… more

Entrepreneurship Report

The Kansas City area has a lot to offer for both start-ups and small businesses, but that ecosystem could be better, leaders say. In early November, Ingram’s editors gathered several leading business minds in the region for an intimate think-tank… more

Connecting the Labor Dots

Millions of people are out of work, even as millions of jobs are opening up. What’s wrong with this picture? The way Clyde McQueen sees things, we’ve already figured out how to properly educate students who can take a high… more

True Customer Service as a Marketing Strategy

The difference between companies that succeed and those that don’t is a simple matter of putting the focus right where it belongs—on the customer. Those who say service isn’t what it used to be are exactly right. It is much… more

Corporate Champions

The Unintended Consequences of Making a Difference in KC When companies do good things, the results speak for themselves. And it’s a remarkable thing to witness: Ask any number of executives from highly philanthropic companies why they do what they… more